.. virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings .. outros
O Grupo Reditus, especialista em Tecnologia de Informação e Serviços de Outsourcing, está a crescer a sua equipa.
Proporcionamos desenvolvimento de competências, através de formação certificada e gestão de carreira nas várias áreas de atuação deste Grupo.
Função :
- Contato telefónico estratégico com potenciais clientes com a finalidade de divulgar, promover e vender os Planos;
- Contribuir para o cumprimento dos objetivos definidos pelo grupo.
O que valorizamos :
- Boa-disposição e apetência comercial;
- Boa capacidade de argumentação e persuasão;
- Boa dicção e domÃnio total da lÃngua Portuguesa;
- Orientação para resultados;
- Planeamento, organização e sentido de responsabilidade;
- Conhecimentos de informática na ótica do utilizador;
- MÃnimo 12º ano de escolaridade.
- Experiência em outbounds de vendas (preferencial)
O que temos para oferecer :
- Contrato de trabalho;
- Prémio;
- SubsÃdio de refeição;
- Condições especiais de colaborador;
- Mediante atingimentos de vendas serão atribuÃdos prémios adicionais.
Horário de 2ª a 6ªfeira em regime presencial, das 13:h-22:h ; 14h
- 22h.
Local : Lisboa
Venha fazer parte desta equipa para crescermos juntos!
Tipo de oferta : Part-time, Integral/Full-time Horas de meio perÃodo: 35 por semana
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