.. at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other .. outros
Consultor técnico (Modern Workplace) - Lisboa :
- Lisboa - Publicado em 2 de fevereiro de 2024 Descrição : A Noesis procura reforçar a sua equipa com consultores de suporte técnico de Modern Workplace Management.
As suas responsabilidades passarão pela gestão do posto de trabalho através de ferramentas de gestão, Intune ou SCCM, resolução de problemas informáticos de maior complexidade e o encaminhamento dos mesmos para as outras equipas Internas e externas.
Requisitos :
-
Experiência de 2 anos em experiências similares;
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Experiência em troubleshooting de software e hardware;
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Conhecimentos de Sistemas Operativos (Postos de Trabalho e Servidores);
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Conhecimentos de Intune:
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Autopilot
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MDM - Android / IOS
-
Security Baselines
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Conhecimentos de SQL / Reporting SCCM ou Intune;
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Conhecimentos de scripting ( Powershell, Vbscript, Batch ) ;
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Conhecimentos em Active DIrectory;
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Conhecimentos em Plataformas de Virtualização (CItrix, VMWare ) ;
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Acesso remoto para troubleshooting com end users;
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Capacidade de produzir documentação e procedimentos para passagem de conhecimentos a outras equipas;
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Conhecimentos de Microsoft System Center configuration Manager (SCCM) - (preferencial)
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Criação de aplicações, instalação e distribuição para sistemas Windows
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Distribuição de updates, Patch Tuesday e Feature Updates Windows 10
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Distribuição de Sistemas Operativos, criação de task sequences OS Deployment
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Fluência oral e escrita na lÃngua inglesa (preferencial) ;
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Capacidade de compromisso;
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Gosto por trabalho em equipa;
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Gosto por desafios e troubleshooting;
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Orientação ao cliente;
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A pontualidade/assiduidade são fatores muito importantes.
Regime de trabalho: HÃbrido
**Join us. Let’s innovate together!
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