.. and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while .. outros
A Fórum Selecção está a recrutar para equipa de Onboarding (M/F) para cliente na área da banca.
Funções :
- Participar nos processos de onboarding, transferência/mobilidade e offboarding;
- Implementação e follow up de KPI´s;
- Priorizar e gerir solicitações no âmbito do onboarding;
- Assegurar componente administrativa inerente.
Requisitos :
-
Licenciatura em Economia, Gestão, Finanças ou Contabilidade;
-
Experiência em funções idênticas e/ou backoffice;
-
Bom nÃvel de Excel (mandatório);
-
Fluente em Inglês;
-
Francês Intermédio;
-
Excelentes habilidades analÃticas;
-
Excelentes habilidades de comunicação (verbal e escrita);
-
Disponibilidade imediata.
-
Disponibilidade para um projeto temporário com duração prevista entre 6 e 8 meses; Horário :
-
8h diárias, entre as 9h e as 18h.
Condições :
- Condições salarias a serem apresentadas em contexto de entrevista.
Tipo de oferta : PerÃodo Integral
Horário de trabalho:
- Turno de 8 horas
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