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Come and work with us.
Are you a tech enthusiastic and would like to work with a global leader printer provider? Are you Italian native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!
Your future project: join our Italian Customer Support team.
Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.
As a customer service specialist in this project, your daily responsibilities will include:
- Solve with precision and efficiency emerging issues that customers may face
- Find solutions and optimize the customer's technical knowledge
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Italian (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal : Benefits.
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.