.. Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis .. outros
A Fórum Selecção encontra-se a recrutar Gestor de Stocks (M/F), para cliente no Prior Velho.
Função :
- Gestão dos stocks armazenados nos entrepostos;
- Relação e contacto com o cliente;
- Preenchimento e atualização de vários mapas/tabelas relacionados com o sector;
- Inserção de dados no programa;
- Controlo e realização de inventários;
- Suporte em processos de gestão de logÃstica inversa;
- Análise e elaboração de todos os KPI´s inerentes à sua responsabilidade.
Requisitos :
- Conhecimento em gestão de stocks;
- Noções médias de Office e aplicações especÃficas da área.
Condições salariais a serem abordadas em contexto de entrevista.
Tipo de oferta : PerÃodo Integral
Horário de trabalho:
- Turno de 8 horas
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