.. Role The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support .. outros
Distrito: Lisboa Concelho: Oeiras Horário: Completo Descrição: MANPOWERGROUP Portugal, LÃder mundial em serviços de Recursos Humanos, encontra-se a recrutar um Assistente de call center - Apoio ao cliente (m/f) para prestigiado Cliente localizado no distrito de Lisboa Responsabilidades: Acompanhar os pedidos e solicitações dos clientesDar resposta as solicitações dos clientesGarantir a fidelização e satisfação dos clientesComunicar e negociar com os clientes Requisitos: Experiência necessária: 1 ano em função similarHabilitações mÃnimas: 9.º ano de escolaridadeHabilitações preferenciais: 12º ano de escolaridadeFormação especÃfica: Sem formação especÃfica necessáriaConhecimentos de informática: null Competências comportamentais: Perfil requerido- Dinamismo- Boa capacidade de comunicação- Orientação para a resolução de problemasCompetências técnicas: Perfil requerido- Inglês (médio); Francês (médio)- Experiência na área administrativa e/ou Contact Center- Conhecimento e experiência em manuseamento de ferramentas digitais.
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