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O GRUPO CONSTANT , empresa Multinacional Especialista em Gestão de Recursos Humanos, através da sua área de negócio HR & Training, recruta diretamente para prestigiada empresa Cliente no setor dos Transportes, um/a Assistente de Front-Office (M/F) para São João da Talha.
Descrição :
-
Comunicar as incidências ao cliente;
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Tratar das instruções para reenvios e devoluções;
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Receber reclamações formais referentes a pedidos de indeminização decorrentes de atrasos, extravios ou danos;
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Tratar as solicitações relacionadas com sua carteira de clientes referentes a pedidos e reclamações relativas ao serviço prestado pela empresa;
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Efetuar a análise e o pedido de crédito de portes relativo a reclamações por atraso ou incorreta faturação de reenvios e sobretaxas; Requisitos :
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Experiência em atendimento ao cliente e gestão de reclamações;
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Linha outbound;
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Excelente capacidade de comunicação e argumentação;
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Conhecimentos de inglês; Oferta :
-
Contrato de Trabalho direto com a Empresa Cliente.
Tipo de oferta : PerÃodo Integral
Horário de trabalho:
- Turno de 8 horas
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