.. offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while .. outros
Mylan, Lda.At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.Viatris empowers people worldwide to live healthier at every stage of life.We do so via:Access – Providing high quality trusted medicines regardless of geography or circumstance;Leadership – Advancing sustainable operations and innovative solutions to improve patient health; andPartnership – Leveraging our collective expertise to connect people to products and services. The internship program will have a duration of 12 months with the purpose to allow the trainee to have the first approach with the labor market, in the context of a leading multinational pharmaceutical company. The trainee will be able to contact the various processes in Customer Analytics & Insight – Digital areas.Every day, we rise to the challenge to make a difference and here’s how the Customer Analytics & Insight - Trainee role will make an impact:Key responsibilities for this role include:Background in photoshop content creation, including banners creation and adaptation and email edition.Manage production timeline to ensure that all milestones are tracking as expected.Basic email codingCampaign setup in email toolSupport video marketing production Background in After Effects and Premiere ProSkills to create video animations using After Effects Ensure priorities are clear and actioned onAbility to prioritize, work cooperatively and collaborate with cross-functional teams in a fast-paced environment.Proactivity and fast capability to learn. Communication and person people skills The minimum qualifications for this role are:Graduate or Master´s finalists in Web-Design, Multimedia, Design Gráfico, Motion Graphics, Creative TechnologiesFluency in EnglishAnalytical thinkingWritten and oral communication skillsIT skills, particularly in relation to using Excel, Powerpoint and WordTeam-workingAt Viatris, we offercompetitivesalaries, benefitsandan inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.Viatris is an Equal Opportunity Employer.