Senior Salesforce Administrator

Senior Salesforce Administrator PORTUGAL Tilray Brands is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better – one person at a time – by inspiring and empowering the worldwide community to live their very best life by providing them with products that meet the needs of their mind, body, and soul and invoke a sense of wellbeing. Tilray’s mission is to be the trusted partner for its patients and consumers by providing them with a cultivated experience and health and wellbeing through high-quality, differentiated brands and innovative products. A pioneer in cannabis research, cultivation, and distribution, Tilray’s unprecedented production platform supports over 20 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and alcoholic beverages. Looking to develop your career at the forefront of a rapidly expanding industry? Ready to apply your talents to make a positive difference in the lives of patients around the globe? As a Senior Salesforce Administrator, you will be responsible for managing our Cloud Craze e-commerce platform, Pardot Marketing Automation, CRM, and ensuring the platform’s general administrative health. You will work remotely and collaborate with the sales and marketing teams to optimize the platform's performance and provide technical support to end-users. Role and ResponsibilitiesRole and Responsibilities Manage the Cloud Craze e-commerce platform, Pardot, and CRM Develop and maintain custom objects, workflows, and validation rules Oversee the security model of the platform Create and manage reports, dashboards, and business processes Provide technical support to end-users and troubleshoot any issues Collaborate with sales and marketing teams to optimize the platform's performance Keep up-to-date with the latest Salesforce and Cloud Craze trends and technologies Train and onboard new users to the platform Participate in project planning and execution Maintain general administrative health of the platform – preparing for new releases, managing backups, investigating new tools to reduce costs and simplify processes Qualifications and Education Requirements Bachelor's degree in Computer Science, Information Technology, related field, or equivalent Salesforce certifications At least 5 years of experience as a Salesforce Administrator Experience working with Cloud Craze e-commerce platform is a plus Strong knowledge of Salesforce administration and customization Proficient in Apex, Visualforce, and Lightning components Excellent communication and problem-solving skills Ability to work independently and remotely Fluent in English