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We're looking for German speaking Customer Service Advisors to join our client's team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner; Meet and exceed our customer service quality goals, compliance regulations and productivity targets; Create amazing customer experience that people value and we are proud of; Be responsible to follow the direction of management and provide feedback What's the offer: Health Coverage and Private Health Care. Attractive Salary package with performance bonus. Relocation support package for candidates abroad. What we're looking for: German C1/C2 English B2 Ability to resolve customer concerns and create a seamless customer experience. Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices. Ability to walk customers through complex procedures from start to finish. EU Citizenship / Residence card / Manifest of interest Don't miss this incredible opportunity! Apply now!
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