.. couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations .. outros
Tem experiência em cobranças e forte capacidade de negociação? Procura um novo desafio profissional numa empresa que valoriza os seus colaboradores e o ambiente de trabalho?
Então agarre esta oportunidade! Candidata-se!!
Descrição/Funções :
- Terá como objetivo principal a persecução das métricas e dos objetivos definidos para o departamento;
- Contacto com os clientes com vista à regularização de valores em dÃvida e à conciliação de contas correntes;
- Gestão da carteira de clientes;
- Negociar novas datas de pagamento em clientes em dificuldade de cobrança;
- Cooperação com a área comercial da empresa no sentido de apoiar o processo de cobrança;
- Cooperação com o departamento jurÃdico da empresa, na preparação de processos de contencioso;
- Controlo e reporte de objetivos da área.
Requisitos :
- Experiência em cobranças (fator preferencial - 4/5 anos);
- Experiência em contato telefónico com clientes externos - Contact Center (fator preferencial);
- DomÃnio das ferramentas Office (especialmente Excel);
- Elevada capacidade de trabalho em equipa
- Boa capacidade de argumentação e orientação para resultados;
- Boa capacidade de análise e de organização;
- Sentido de responsabilidade e autonomia;
- Conhecimentos de PHC serão valorizados;
- Bom nÃvel de inglês e espanhol (preferencial);
- Transporte próprio.
Oferece-se :
- Contrato de trabalho com continuidade, direto com a empresa cliente;
- Condições salariais atrativas;
- Acesso a prémios mensais e trimestrais;
- Horário de Trabalho - 08:30 às 17:30 (1h para almoço); Local de Trabalho : - Lisboa (Porto Alto até Junho/24 e posteriormente Parque das Nações)
Tipo de oferta : Integral/Full-time
Horário de trabalho:
- De segunda à sexta-feira
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