End User Support Analyst

Workplace: Lisbon, Porto (On-Site) Profile: Academic qualifications at high school level; Professional experience of more than 2 years in End User Support; Proven professional experience in Operating Systems (Workstations and Servers); Strong knowledge of diagnosing and solving Hardware problems, Networking problems (Switches, Access Points, Routers), as well as other equipment problems (printers, TVs, projectors, among others); Valid certification in CompTIA A+ Essentials is mandatory; Fluency in English; Ability to produce documentation; Good communication and teamwork skills; Strong customer orientation and achievement of objectives; Availability for hours between 8am and 8pm, from Monday to Friday.Reinforcement for teams residing in the center of Lisbon, Carregado and Porto.Work with us: With more than 30 years of experience, Rumos has a team of professionals specialized in IT; At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity; Rumos consultants have access to a certified training plan, which offers a constant update of technical skills; Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.