.. The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives .. outros
A MANPOWER TBO , líder mundial em serviços de Recursos Humanos, encontra-se a recrutar um Assistente de Contact Center (M/F) , para prestigiado cliente na área seguradora (ramo vida e não vida).
O profissional a recrutar terá como principais responsabilidades :
- Atendimento telefónico a clientes (inbound, outbound e click to call ) sobre questões relacionadas com os seguros da marca;
- Esclarecimento de dúvidas e venda dos seguros;
- Atendimento pós-venda;
- Execução de tarefas de BackOffice.
Requisitos :
- Habilitações literárias mínimas ao nível do 12º ano (obrigatório);
- Experiência pessoal/profissional/escolar em seguros (ramos vida e não vida) (preferencial);
- Experiência em contact center (preferencial);
- Destreza informática;
- Gosto por o atendimento ao cliente;
- Dicção cuidada e formal.
Oferta Contratual :
- Formação inicial e contínua - remunerada;
- 705€ vencimento Base + 6€/dia de subsídio de alimentação em Cartão de Refeição + Prémio de Performance (média 300€);
- Subsídio de férias e natal pagos na totalidade em junho e novembro, respetivamente;
- Projeto de continuidade, com perspetivas de evolução e reconhecimento profissional.
Horário de Trabalho :
- Segunda a sexta-feira - 09h00 - 18h00 ou 10h00 - 19h00 ou 11h00 às 20h00 (rotativo);
- Possibilidade de 1 a 2 sábados por mês das 9h00 às 13h00.
Local de trabalho : Laranjeiras - Torres de Lisboa
Tipo de oferta : Integral/Full-time
Salário: 830,00€ - 1.150,00€ por mês
Benefícios :
- Cartão/Ticket refeição
- Descontos comerciais
Horário de trabalho:
- De segunda à sexta-feira
- Turno de 8 horas
Tipos de pagamento complementares:
- Bónus de performance
- Décimo terceiro salário
- Subsídio de Natal
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