.. medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures .. outros
O Grupo Comer o Mundo dedica-se à criação, desenvolvimento e exploração de conceitos de restauração inovadores no mercado português. Está orientado para a excelência e exigência contÃnua proporcionando oportunidades de crescimento e desenvolvimento de carreira à queles que, diariamente, se dedicam a promover experiências únicas a quem visita os seus espaços - O Talho, A Cevicheria, O Poke, O Boteco e Las Dos Manos.
Procuramos Chefe de Sala com paixão pelo atendimento ao público para integrar a nossa equipa jovem e dinâmica.
- Formação Superior em Hotelaria/Restauração (preferencial);
- Experiência Profissional em Restauração;
- Experiência de Coordenação de Equipas;
- Excelentes Capacidades de Comunicação em Inglês e Português. Outras LÃnguas são uma mais-valia;
- Iniciativa, Polivalência, Organização;
- Gosto pelo Trabalho em Equipa; Se achas que tens estas caracterÃsticas, encontras-te a tua Oportunidade!
Responsabilidades :
- Transmitir a Cultura e Valores do Grupo à Equipa;
- Coordenar e Dinamizar a Equipa de Atendimento: Sala e Bar;
- Capacidade de Organização da Sala, Garantindo os Padrões de Rentabilidade Definidos;
- Garantir a Excelência do Serviço e do Atendimento ao Cliente;
- Gerir as Atividades e Operações Diárias do Restaurante, Sala e Cozinha, assegurando a Qualidade dos Serviços;
- Analisar Problemas e definir Planos de Ação, Promovendo a Melhoria ContÃnua;
- Gerir Stocks e Encomendas.
Oferecemos :
- Possibilidade de Progressão;
- Valor Salarial Atrativo;
- Integração num Ambiente Positivo e Dinâmico;
- Prémio de Produtividade;
- Descontos para Colaboradores.
Tipo de oferta : Full-time
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