.. medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures .. outros
R&D Energy Engineer - Renewables PaÃs/região: PT Cidade: Lisboa Empresa: CNET-CENTRE NEW ENERGY EDP is a global energy company leading with the values of Innovation, Sustainability and Humanization. Using the technology of the future, we create solutions highly focused on the needs of our people and our customers, never neglecting our role and contribution to society. EDP NEW - Centre for New Energy Technologies is a R&D centre created in 2015. Our mission is to create possibilities for EDP to lead the energy transition and we want to consolidate our position as a top-tier R&D centre, focused on energy. We imagine a decarbonized and distributed world, with active customers and heavily leveraged by digital technologies. We are an international team of more than 50 people. With almost 40 projects and close to 40 M€ of European funding secured for EDP, we are an important part of the Group's innovation ecosystem. We work mainly in international projects under the European Commission’s large research and innovation funding programmes Horizon 2020 and Horizon Europe, as well as other competitive financing for R&D. We strive every day to anticipate and develop the future of the energy sector. More information about us in https://www.edp.com/en/new-rd#about-us. We are setting up a new team to work on recently awarded projects, so we need to grow our team. We are looking for: Energy Engineer / Project Manager – Renewables Worplace: Lisbon (Sacavém) or Porto Job Description: Participating/ leading international Research and Development (R&D) projects primarily in the areas of Renewable Energy: Leading / contributing to various aspects of project implementation, including budget management, financial and technical reporting, interaction with stakeholders, communication of project progress and outcomes, etc. Writing specifications and use cases, project reports, defining systems architectures, conducting and developing laboratory and pilot validation; Overseeing demonstrators on site and coordinate /support field teams; Leading/supporting the elaboration of business cases, development of techno-economic models and innovative business models for the technology-based concepts developed; Leading and/or providing thorough technical expertise in the sourcing and conduction of applications for new projects / financing, writing proposals, forming international consortia, negotiating budgets, etc; Developing and providing expertise in new solutions and tools for use in European projects, in international consultancy projects and for business units within the EDP group; Support for the development of the topics of Renewable Energy Technologies in the EDP group, namely in the domains of innovations in operation and maintenance methodologies, emerging renewables sources, sustainability and hybridization of renewables; Contributing to international engineering consultancy projects and service provisions. What kind of profile are we looking for? Degree, Master or Doctorate in Electrical Engineering (preferably with majors / minors in Energy), Physics, Mechanical Engineering, Aerospace Engineering or Energy and Environmental Engineering or closely related academic areas provided curricula include topics on Energy; Professional Experience: Knowledge and/or experience in Renewable Energy Technologies, namely PV and Wind Farms Operation and Maintenance (both onshore and offshore); Knowledge and/or experience in modern Power Systems and Energy Markets is also valuable; International mindset and excellent knowledge and use of English (in written and oral expression); Capacity to execute and deliver rigorous and well-balanced results in a timely manner, combined with flexibility and agility to work on various themes / projects; A great team spirit, openness and ability to interact daily with internal and external stakeholders on various topics; Good domain of Microsoft Office Tools: Excel, Word, Power Point; Availability for short-term international trips (within the scope of the projects) Immense motivation, strong desire to learn, curiosity and a taste for challenging ideas and proposing new solutions. Additional skills to be valued: Doctorate in an area relevant for the position; Programming experience with Python; Previous working experience in EU-funded projects (under FP7, Horizon 2020, Horizon Europe or similar); Knowledge of current Energy Policies and Strategies in Europe and initiatives and funding programs at the European Commission; Knowledge of other languages (namely French, Spanish or Mandarin). Being part of EDP means having access to: Employment contract for an uncertain term. Salary compatible with the function and experience. About EDP: As a socially responsible company, we incorporate the principles of Diversity and Inclusion in our values and practices. To achieve all our goals, we intend to attract,develop, and retain different profiles, assuming diversity as a key innovation enabler and differentiator in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of the EDP Group What makes u