Customer Service Agent for a Cryptocurrency Company

Job Title: Customer Service Agent for a Cryptocurrency Company

Job Description : As Customer Service Agent (M/F/d) you will support clients from one of the greatest Cryptocurrency Company. Our benefits in customer service are convincing:

• Attractive salary package paid 14 months per year plus Meal Allowance
• Health Insurance
• Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
• Regular team and site events
• Various career development opportunities
• The diversity and security of a global world leader

Your Job is great:

• You will give customer support by handling customers’ questions and concerns about the product/service and therefore helping them with their needs. In essence, you will take good care of the customers.
• From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience.

Your skills are amazing:

• Prior Customer Service Experience - is mandatory (minimum 6 months)
• Fluency, verbal and written, in Portuguese or Spanish or German (minimum C1 in one of this languages)
• Independent level of English (minimum B2)
• High curiosity about the cryptocurrency market
• Ability to effectively communicate, both written and verbally
• Skilled in multi-tasking & working under pressure
• Fast learner, diligent worker
• You are expected to provide background checks (certificate for highest level of education, references from previous employment, clean criminal record)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location : PRT Porto - Avenida Sidonio Pais Nº 93

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