.. Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets .. outros
Se revelas interesse pela área da Qualidade e ambicionas um novo desafio profissional este anúncio é para ti!
A Ventask é uma empresa de Outsourcing especializada em Contact Center. Contamos com uma equipa forte e dinâmica com foco no desenvolvimento profissional dos seus colaboradores.
- Este é um projeto em franca expansão e direcionado para o Apoio ao Cliente._
Função :
- Acompanhamento e realização de auditorias;
- Implementação de novos procedimentos;
- Definição e implementação de planos de ação.
Perfil :
- Ensino secundário completo (requisito obrigatório);
- Fluente em português do Brasil e Inglês C2;
- Experiência em funções similares como Quality em contexto de Contact Center;
- Formação na área da Qualidade e Auditorias;
- MS Office Intermédio.
Oferta :
- Vencimento base compatível com a função;
- Progressão de carreira;
- Formação inicial e continua;
- Condições salariais e contratuais.
A VENTASK está à tua espera!
Candidata-te!
Tipo de oferta : Período Integral
Horário de trabalho:
- De segunda à sexta-feira
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