.. teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures .. outros
A Vertente Humana, empresa de recrutamento e seleção, trabalho temporário, formação e outsourcing, em grande expansão no seu sector de atividade, e a operar na área da gestão integral de recursos humanos, encontra-se a recrutar para empresa cliente de prestÃgio em Lisboa, Operador de Apoio ao Cliente em Francês (M/F).
A nossa empresa cliente atua a nÃvel mundial, dedicando-se à subcontratação de processos empresariais.
Funções :
- Atendimento de chamadas;
- Gestão de conta de clientes.
Requisitos :
- Fluência no idioma francês, nativo ou C2 (obrigatório);
- Bons conhecimentos de inglês (obrigatório);
- Experiência em Contact Center (valorizado);
- Excelente apetência informática na ótica do utilizador;
- Boa capacidade de comunicação, empatia e orientação para o cliente;
- Disponibilidade horária.
Oferta :
- Contrato de trabalho;
- Formação inicial e contÃnua;
- Excelente ambiente de trabalho multicultural;
- Integração numa sólida empresa internacional;
- Perspetivas de progressão de carreira.
Horário de Trabalho : De acordo com o projeto
Local de trabalho : Lisboa
Caso reúna as caracterÃsticas indicadas no perfil pretendido, não perca tempo e envie-nos o seu CV atualizado!
Para mais informações poderá consultar a nossa polÃtica de privacidade no nosso site.
Tipo de oferta : PerÃodo Integral, Integral/Full-time
Horário de trabalho:
- Turno de 8 horas
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