.. business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English .. outros
.Salesforce Marketing Cloud Engineer - Lisbon Capgemini Portugal is currently looking for a Salesforce Marketing Cloud Engineer to join one of the worlds most prestigious and innovative companies in the luxury industry. Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our Clients ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term. To leverage Lisbons tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated in the core technology workforce. They look forward to welcoming their TCC employees and onboarding them on an exciting adventure managing modern solutions and innovative technologies through global, scaled platforms to create business value with pace and agility. Responsibilities Collaborate with stakeholders to gather and analyze business requirements and translate them into technical solutions within Salesforce. Customize and configure Salesforce Marketing Cloud from and Admin perspective. AMPscript and Scripting: Writing and optimizing AMPScript for dynamic content and personalization in emails, mobile messages and cloudpages. Automation/Journey Builder: Building and managing automation processes, including triggered emails, journey workflows, and customer engagement paths. Integration: Integrating Salesforce Marketing Cloud with other systems and platforms to ensure seamless data flow (cross-cloud/product). Data Management: Handling data architecture, segmentation, and maintaining data quality within the Marketing Cloud environment. Perform data migration and data cleansing activities as required. Provide technical support and troubleshoot issues related to Salesforce implementation and integration. Stay updated with the latest Salesforce features and enhancements and evaluate their applicability to our organization. Collaborate with cross-functional teams to identify and implement system improvements and best practices..Academic Background Bachelor's degree in Computer Science, Information Technology, or a related field. Skills & Experience 3+ years of experience as a Salesforce Marketing Cloud Developer, including expertise in Salesforce Marketing Cloud configuration, AMPscript/HMTL/SSJS/CSS/SQL Programming. Salesforce Marketing Cloud Developer certification is a must. Salesforce Marketing Cloud Consultant certification is a must. Salesforce Administrator is a plus. Proficient in web services (SOAP, REST). Familiarity with integration patterns and tools for integrating Salesforce Marketing Cloud with external systems. Experienced in Agile delivery. Solid understanding of Salesforce data model, security model, and best practices. Experience with Confluence, Jira & Zephyr suitable. Fluent English required. Desired Personal Skills Excellent problem-solving and debugging skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Ability to work in a complex, fast-paced, distributed environment with high expectations. Interview Process Our team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call. The next step will be meeting our Clients team for a technical interview with team members, selected candidates will move to final interview with the Hiring Manager and HR team. Additional rounds may be engaged on a case-by-case basis. Important note: For this role you will be initially offered a contract for Capgemini Portugal. More details will be shared during the interview process.