.. at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other .. outros
About Webhelp Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries. Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide. What you'll be doing at Webhelp As a French-Speaking Customer Advisor for Hotel Reservations App , you will: Assist customers with their last-minute bookings mainly through chat. Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia. Proudly provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way. Have a unique opportunity to start working in a new market where you can directly contribute to the company's fast-paced growth, and internal progress in different job positions. We'll be a great match if you: Have a high level of French (written and oral) and fluent in English (B2) Have excellent communication skills coupled with empathy and team spirit Have good writing skills is mandatory Are available to work night shifts Have previous experience in Customer Service or as a tourism representative If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role. What we offer you: Strong compensation package (14 monthly payments per year plus bonus) Monthly meal allowance paid in voucher card (net) A Bring a Friend Program with attractive incentives Private Health Insurance from day 1 Personal and career development programs and mentoring to develop skills Possibility to participate in a growing multicultural Project Flexible Schedule Work in a diverse environment with people from over 75 nationalities Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more! We promote inter-company mobility to work at any of our sites around the world Workplace: Work from Home (for people already based in Portugal) Webhelp is an equal-opportunity employer. Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.