.. (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity .. outros
Técnicas :
- Licenciatura em Informática ou similar, preferencialmente;
- Experiência em desenvolvimento Mobile ou Web (pelo menos 3 anos);
- Experiência em análise de requisitos e definição/preparação de soluções de arquitetura e técnicas;
- Experiência em função semelhante pelo menos 2 anos;
- Experiência e boa adaptação a metodologias de desenvolvimento baseadas em Agile;
Tecnologias :
- Conhecimentos de Kotlin e Swift;
Comportamentais :
- Autonomia e dinamismo;
- Capacidade de trabalho em equipa;
- Capacidade de liderança;
- Capacidade de análise e identificação de problemas;
- Capacidade rápida de adaptação;
- Responsabilidade no cumprimento de prazos;
Observações : Disponibilidade : 2 a 3 semanas; Regime : Hibrido
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