.. needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low .. outros
Incident Management, IT-Service, Change Management, Linux, Linux Server, IT, Problem Management, Informatik, IT-Administration, Service Level Agreements IT Administrator Linux (m/f/d) full-time Brief information Place of work Karlsruhe, Stuttgart Start of work At the earliest possible date Application deadline 29.03.2024 Tender number The German Pension Insurance (DRV) Baden-Württemberg is one of the largest regional providers of the statutory pension insurance with around 3,600 employees. The department IT Service and Operation Management provides users with a broad and comprehensive high-quality spectrum of technical systems and services for the available. The spectrum ranges from the development, operation and administration of server client, network, web and mainframe solutions to support and advice for specialist departments on the expansion of digital offerings and the use of new technologies. We are looking for a full-time IT Administrator Linux (m/f/d) for the Karlsruhe or Stuttgart location with immediate effect. What we offer you: Design options: Freedom to work independently and the opportunity to (co-)design important and exciting projects Personnel development: Further development and deepening of your individual professional and personal skills through support for external training courses and qualified internal training courses Security, salary & pension scheme: Predictable prospects thanks to crisis-proof and permanent jobs Remuneration up to pay grade 11 TV-TgDRV (comparable to TVöD Bund) or pay grade A11 LBesO A as a civil servant, depending on suitability and job description Annual special payment, company pension scheme (VBL), capital-forming benefits (VL) in the employment relationship Job ticket allowance, full cost coverage of the Deutschland Ticket Work-life balance: Certified as a family-friendly employer with flexible working hours, home office regulation, various part-time models, possibility of job sharing Company health management with diverse and discounted sports offers as well as company fitness cooperations and an in-house fitness room 30 days' vacation with a five-day week Gain time: Low-cost parking spaces at the building, very good connection to local public transport (ÖPNV) What you can expect from us Provision and operation of virtualized Linux server systems as part of a joint competence center operation for several clients Automation of server operation and system monitoring Administration and further development of our server environment Implementation of procedures and concepts to improve IT and operational security Quality, resource, capacity and problem management Ensuring secure and highly available system operation in accordance with the SLA User support in the task environment (incident and change management) Creation and maintenance of technical documentation and the knowledge base What we would like from you Successfully completed studies in the field of computer science or a comparable field of study alternatively Successfully completed training/further training in the field of IT and several years of relevant experience in the field of IT Experience in the above area of responsibility is desirable Willingness to acquire the necessary specialist knowledge and familiarize yourself with complex issues Business fluent in written and spoken German Does this appeal to you? If you are interested in becoming part of our team, please contact us. If you have any technical questions, please contact Robert Fijan on 0711-848 24370 or Mr. Uwe Nitsche on 0711-848 24364. You can conveniently upload your complete application documents via our online application portal of the DRV Baden-Württemberg Application deadline is 29.03.2024. Equal opportunities are an integral part of our HR policy. We therefore welcome applications from all persons, regardless of their origin, religion, age, sexual orientation, gender or existing disability. In the case of otherwise essentially equal suitability, severely disabled persons or persons of equal status will be given priority. Our jobs are generally also suitable for part-time employment. We will check whether part-time requests can be accommodated (in particular with regard to the requirements of the job and the desired structure of part-time work).