German-speaking Customer Representative Needed

  • Lisboa
  • City Job Offers

German-speaking Customer Representative

If you have passion for the exciting financial world, this is your chance to enter the market, working for a leading provider #wearehiring We offer you a great position with international environment and career progression in sunny Lisbon.

German-speaking Customer Representative

The company : Welcome to one of the largest financial service providers in the world. Headquartered in New York City, it is a leading supplier of card solutions and card programs.

The role : You will offer assistance, answers and information to clients in your language. As a German-speaking Customer Advisor, you will be responsible for customer questions, supporting the Card Solutions division with telephone and written advice in our contact center in Lisbon.

Your opportunity : Be part of the largest financial company in Europe. We want to inspire your passion for meeting people with this job offer to join a multicultural team in sunny Lisbon. Work for one of the most popular brands with true international career opportunities.

This is your new job in Lisbon if

  • Excellent communication skills in German and you are fluent in English (spoken and written)
  • You enjoy dealing with people and you have excellent communication skills
  • You have an international mindset and you are happy to relocate to sunny Portugal
  • You are able to work 160 hours a month within weekend shifts of 8 hours a day (working hours are between 7am and 7pm)

**Experience in a contact centre role is a plus!

Your day to day at work :

  • Edit questions about the account, username or password
  • Clarify questions about financial overview and postings
  • Provide information on various Card Solutions products
  • Assist on the Mobile app
  • Process reports on lost or stolen cards

Keywords to success :

  • People-oriented
  • Problem solver
  • Team player
  • Professional manner

Benefits :

  • 3 weeks paid training at the beginning of the employment (focus in software systems for electronic data processing, customer management and practical insights into company products and services)
  • Add Holiday and Christmas bonuses
  • Renewable contract, with an initial duration of 12 months
  • Permanent contract after 24 months
  • Private health insurance from the signature of the employment contract
  • Relocation Program (for international #cityjobbers) include: airport pickup and administrative support for your integration in Portugal, subsequent reimbursement of flight costs, free annual flight home and accommodation in a room in a company apartment in Lisbon
  • Free Portuguese courses and more
  • Your office is in a nice central area, near the river

Take this opportunity and be part of the success of a prestigious financial brand. True opportunities are waiting for #cityjobbers willing to make a move to a dynamic, young and multicultural team in Lisbon.