.. (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity .. outros
Somos um contact center 100% português, com foco nas pessoas e na criação de relações de proximidade. A YOURVOICE conta com 16 anos no mercado e com mais de 200 colaboradores.
Neste momento, a YourVoice está numa fase de expansão, pelo que procuramos pessoas comunicativas, organizadas, dinâmicas e com gosto pelo atendimento personalizado ao público para integração na Linha Outbound Comercial.
YOUR Responsability : Divulgação e comercialização do produto; Horários : Vários horários entre as 10h e as 21h.
Folga : Fim de semana
Local : Alcântara, Lisboa
YOUR Profile :
- Experiência em call center (preferencial);
- Destreza no manuseamento de programas informáticos ( obrigatório );
- Clareza no discurso e sorriso na voz;
- Gosto pela área comercial e boa capacidade de argumentação;
- Português Fluente.
YOUR Reward :
- Formação inicial remunerada e acompanhamento contínuo;
- Contrato de Trabalho (com Remuneração Base Fixa + Subsídio de Alimentação + Subsídio de Férias e de Natal + Componente variável consoante objetivos);
- Dias de férias adicionais (Aniversário + Véspera de Natal);
- Equipa jovem, dinâmica e unida;
- Programa traz amigo “recomendação” - 50 euros;
- Progressão de carreira após 3 meses em Contrato de Trabalho.
Como chegar à YOURVOICE?
- Comboio: Estação Alcântara-Terra (1 km) e Alcântara-Mar (1 km)
- Metro: Rato (2 km) / Cais do Sodré (1 km)
- Autocarros: 720/738 (diretos - paragem de metro em Marquês de Pombal e Rato)
Procuras um novo desafio? Esta oportunidade é para ti!
Tipo de oferta : Período Integral, Part-time
Salário: 850,00€ - 1.000,00€ por mês
Benefícios :
- Cartão/Ticket refeição
Horário de trabalho:
- De segunda à sexta-feira
Tipos de pagamento complementares:
- Comissão
- Décimo terceiro salário
- Subsídio de Natal
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