.. business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English .. outros
Do you speak French and have a passion for travelling? Catch this opportunity to empower your technical skills and gain privileged know-how of the travel industry by working for a well-known airline in Lisbon.
French-speaking Airline Reservations Advisor : You will be responsible to provide friendly and professional customer service in your native language.
About the Company : This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.
Your Profile :
- You are proficient in French and fluent in English
- You have excellent interpersonal and communication skills
- You are able to work in rotating shifts
- You are an EU resident, or you have a valid work permit
- Experience in GDS tools is nice to have, but not mandatory
Your Responsibilities :
- Manage customers’ bookings
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Benefits
- Competitive salary (14 payments per year) + Performance bonus
- Health insurance
- Relocation package including accommodation in a shared flat and flight reimbursement
- Work in a nice and central office in Lisbon
- Discounts in local businesses, events and much more!
- International career opportunities
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