.. using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience .. outros
A Fórum Selecção está a recrutar Recuperadores de Crédito (M/F) para cliente na área de gestão e recuperação de ativos, localizado em Lisboa.
Tens experiência em recuperação de crédito/cobranças? Gostas de comunicar e és vocacionado para o cliente? És resiliente e argumentativo?
Horários :
- De segunda a sexta-feira, com possibilidade de trabalhar pontualmente aos sábados;
- Compreendidos entre as 9h00 e as 22h00, num perÃodo de 8h diárias;
- Após 6 meses de contrato, possibilidade de regime hÃbrido.
Requisitos :
- 12º ano (mÃnimo);
- Experiência em recuperação de crédito;
- Experiência em contacto telefónico em contexto de call center e/ou apoio ao cliente;
- Estar habituado/a ao contacto telefónico diário;
- Orientação para resultados;
- Competências de comunicação, argumentação e negociação.
Condições :
- Contrato de trabalho direto com o cliente;
- Projeto de continuidade;
- Vencimento base entre os 800€ e 900€ + componente variável mensal atrativa + SA
Tipo de oferta : Full-time
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