Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider? Are you German native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!
Your future project: join our German Customer Support team.
Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs
As a customer service specialist in this project, your daily responsibilities will include:
- Provide exceptional customer service;
- Assist the customers with any inquiries related to our products and services;
- Solve with precision and efficiency emerging issues that customers may face
- Find solutions and optimize the customer's technical knowledge
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create an amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
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Native or proficient level of German (C2) :
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Advanced level of English (at least C1) both verbal and written
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Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
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Analytical and problem solving skills with strong attention to detail
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Desire to learn and advance, be a curious investigator and problem solver
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Must hold EU citizenship or valid work permit for Portugal : Benefits.
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Signing bonus
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Relocation package
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Competitive wages
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Paid professional training
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Employee discounts
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Private healthcare & dental insurance (after six months of employment)
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Growth opportunities through various development programs
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Fun and engaging company-wide initiatives, including our EverBetter wellness program
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Job stability
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Life-long skills and experience
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Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.