German Customer Advisor for Air Conditioning World

  • Lisboa
  • Foundever

Come and work with us.

Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider? Are you German native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon ?

So we have the perfect opportunity for you!

Your future project: join our German Customer Support team.

Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide exceptional customer service;
  • Assist the customers with any inquiries related to our products and services;
  • Solve with precision and efficiency emerging issues that customers may face
  • Find solutions and optimize the customer's technical knowledge
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create an amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Native or proficient level of German (C2) :

  • Advanced level of English (at least C1) both verbal and written

  • Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills

  • Analytical and problem solving skills with strong attention to detail

  • Desire to learn and advance, be a curious investigator and problem solver

  • Must hold EU citizenship or valid work permit for Portugal : Benefits.

  • Signing bonus

  • Relocation package

  • Competitive wages

  • Paid professional training

  • Employee discounts

  • Private healthcare & dental insurance (after six months of employment)

  • Growth opportunities through various development programs

  • Fun and engaging company-wide initiatives, including our EverBetter wellness program

  • Job stability

  • Life-long skills and experience

  • Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.