French-speaking Customer Service Advisor for Lisbon Travel Site

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Customer Advisor with French for a travel website   Are you passionate about traveling, and you are looking forward to starting your career in the hotel industry? We are looking for French speakers to provide high-quality customer support for an innovative travel agency based in Lisbon    French-speaking Customer Representative (social media, chat and email)  Your main responsibility is to assist French or English-speaking clients with their lodging queries. Empower your technical skills, gain privileged know-how of the digital travel market and enjoy the great weather in Lisbon!   About the Company: Work for an innovative travel agency and metasearch engine accessible via website and mobile app. This is the best online place to book last-minute lodging in the Americas, Europe and Australia.   Your Profile: - Your first language is French  - You are proficient in English (C1/C2) - You have some knowledge of social networks management - You have great communication skills and you are empathetic - You are able to work on a shift system (Monday to Sunday) - You are an EU resident, or you have a valid work permit - Previous experience in customer service is a plus, but not mandatory!   Your Responsibilities: - Provide support to customers about hotel queries, primarily through social media chat - Help online clients with their booking, doubts, upgrades, and last-minute requests - Assist customers and hotel partners via phone regarding clients bookings and demands - Perform other tasks related to the lodging activity, according to the needs of the project Benefits: - Competitive salary  - Full-time position - Permanent contract - Performance bonus  - Meal allowance - Intensive initial training (paid) - International atmosphere  - Intercompany mobility - Health insurance (After 6 months) Relocation package (for candidates coming from abroad)  - Possibility to live in a shared flat  - Flight reimbursement after 6 months Play your part in a talented customer satisfaction team, interact with global travelers and enjoy a great lifestyle in Lisbon! If it sounds interesting to you, start working in the hotel industry!