.. on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required .. outros
Passion.io’s goal is to make the world more confident and passionate. We do this by empowering Creators to launch highly impactful mobile apps for a fraction of the cost. We are an international remote team of 70 people, supporting 8,000+ Creators and 700k+ end-users from all over the world.
We have an exciting opportunity for a Product Analyst to join our team. If you are an experienced professional with 4 years’ experience in leading and managing complex data projects combined with 2+ years working with Amplitude and a high degree of SQL proficiency - we would love to meet you!!
Requirements :
- At least 4 years experience as a Product Analyst in a SaaS environment
- A minimum of 2-3 years’ working experience with Amplitude is essential
- Must be able to demonstrate a high degree of SQL proficiency
- Experience leading and managing complex data projects
- Experience working with developers to design and implement a tracking strategy
- Ability to communicate complex data problems and insights clearly to non-technical stakeholders
- A high level of curiosity and drive to eliminate data errors and establish robust processes
- Self-starter who takes a proactive in working with cross-functional teams
- Fluent in English
It will be highly beneficial if you have experience with most / any of the following
- Experience working with mobile app data (SaaS preferred)
- A/B testing and experimentation design
- Demonstrated experience of educating and upskilling data skills in other team members
- Experience of data modeling with an understanding of basic design principles
- Understands different tracking implementations, such as Amplitude SDK and Google Tag Manager.
- Possible experience in other programming languages, e.g. Python
- You go beyond the ask to ensure accuracy, eliminate edge cases and consider future implications.
- Autonomous learner/researcher mindset
- Ability to persuade/influence colleagues who aren’t direct report
- Strong product mindset and understanding of business growth
What you'll be working on
- You will work to ensure that all of our customer interactions are tracked in a standardized and scalable way.
- Work closely with developers to ensure that events are implemented as specified, helping to QA data before it reaches production.
- Ensure that the appropriate context is available to answer data questions by ensuring the event properties and server-side events are also captured.
- Collaborate with operational teams, such as RevOps, to ensure that tracking requirements are aligned across the business.
- Build a comprehensive reporting suite in Amplitude, making sure each squad has full visibility and understanding of their performance.
- Suggest improvements on reporting (e.g. new metrics, new event tracking)
- Assist in establishing an A/B testing framework, helping to educate the team in best practices.
❗ IMPORTANT NOTE: This is a fixed term contract position - duration ±3-4 months
Benefits
- Work from anywhere and full flexibility.
- ✈️ Regular international gatherings in a cool venue somewhere even cooler. Our last trips brought us to Croatia, Portugal, and Greece.
- An autonomous/entrepreneurial work style where your success is measured by results (not time).
- The steepest learning curve you’ve ever experienced including regular career coaching sessions, internal and external training, coaching, and much more. We also support you with attending conferences, taking courses, and purchasing books.
- An open, honest, creative, and results-driven environment where your opinion is highly valued.
- Flexible equipment policy with a budget that renews every year.
- Co-working policy: If you prefer to work from a co-working space, we'll help pay for it.
- 24 days of paid vacation plus 10 days of “Celebration Leave” that allows you to take the holidays off you actually celebrate (instead of the statutory holidays in the country you happen to live in).
- Paid parental leave: We offer a generous period of fully paid parental leave.