.. satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer .. outros
Função : Divulgação e comercialização do produto; Horários : Full-time (8h) ou part-time (5h|6h|7h) compreendidos entre as 10h e as 19h.
Local : Alcântara, Lisboa
O que esperamos de ti :
- Experiência mínina de 6 meses em call center (preferencial);
- Destreza no manuseamento de programas informáticos ( obrigatório );
- Clareza no discurso e sorriso na voz;
- Gosto pela área comercial e boa capacidade de argumentação;
- Português Fluente.
O que te oferecemos :
- Formação inicial remunerada e acompanhamento contínuo;
- Contrato de Trabalho (com Remuneração Base Fixa + Subsídio de Alimentação + Subsídio de Férias e de Natal + Componente variável consoante objetivos);
- Dias de férias adicionais (Aniversário + Véspera de Natal);
- Equipa jovem, dinâmica e unida;
- Programa traz amigo “recomendação” - 50 euros.
Documentação válida :
- Cartão de cidadão / Bilhete de Identidade;
- Título de residência,
- Visto de trabalho;
- Manifestação de Interesse (Art. 88 - Não permite alteração).
Não é válido :
- Visto de estudante;
- Manifestação de Interesse (Art 89/ Pemite alteração);
- NIF/NISS.
Somos um contact center 100% português, com foco nas pessoas e na criação de relações de proximidade. A YOURVOICE conta com 15 anos no mercado e com mais de 200 colaboradores.
Neste momento, a YourVoice está numa fase de expansão, pelo que procuramos pessoas comunicativas, organizadas, dinâmicas e com gosto pelo atendimento personalizado ao público para integração na Linha Outbound Comercial no Setor Energético .
Procuras um novo desafio? Esta oportunidade é para ti!
Tipo de oferta : Integral/Full-time
Benefícios :
- Cartão/Ticket refeição
Horário de trabalho:
- De segunda à sexta-feira
Tipos de pagamento complementares:
- Comissão
- Décimo terceiro salário
- Hora extra
- Subsídio de Natal
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