.. roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and .. outros
Ihre Rolle Sind Sie Muttersprachler Deutsch und auf der Suche nach Ihrem nächsten Karriereweg als Kundendienstmitarbeiter für Mercedes-Benz? Werden Sie Teil unseres Teams und arbeiten Sie für eine der angesehensten Automobilmarken! Unser Angebot · Arbeitsort: Lissabon – einer der besten und sonnigsten Orte zum Leben in Europa; · Vollständige Umzugsunterstützung (Flugticket nach Portugal, kostenlose Unterkunft in einer unserer Wohngemeinschaften); · Ein bezahlter Hin- und Rückflug pro Jahr in Ihr Heimatland (innerhalb Europas); · Krankenversicherung ab dem ersten Arbeitstag im Unternehmen; · Fortlaufende Zertifizierungs- und Schulungsmöglichkeiten; · Werben Sie einen Freund Programm mit attraktiven Prämien; · Kostenlose Arzttermine im Bürogebäude, sportliche und soziale Aktivitäten, tolle interne Partys, Festivals, Workshops und vieles mehr. Ihre Aufgaben · Als Kundendienstmitarbeiter für Mercedes-Benz sind Sie für Kundenanfragen zuständig und repräsentieren eine der angesehensten Automarken der Welt; · Nutzen Sie Telefonanrufe, E-Mails und Chats, um ein nahtloses Kundenerlebnis zu bieten; · Fragen rund ums Auto; · Lösen Sie auftretende Probleme und gehen Sie professionell und zeitnah auf die Anliegen der Kunden ein. Ihr Profil · Ausgezeichnete schriftliche und mündliche Kommunikationsfähigkeiten in Deutsch (C2-Niveau) und gute Englischkenntnisse (mindestens B2-Niveau ); · Große Leidenschaft für Autos (großes Plus ); · Als Kundendienstmitarbeiter für Mercedes-Benz benötigen Sie Berufserfahrung als Kundenbetreuer (wird als Vorteil angesehen ); · Ausgebaute Kommunikationsfähigkeiten; · Echte Problemlösungsmentalität und ein tiefes Verantwortungsbewusstsein; · Technisches Verständnis und schnelle Lernfähigkeit ; · Positive Einstellung. Additional information:Employment type: Full-time
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