.. while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center .. outros
InnoWave is looking for a Cloud Engineer to integrate our teams and support our clients based in Lisbon - Portugal. Cloud Engineer Responsibilities Work with the 3 cloud service providers: Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Implement and deploy cloud solutions, through Terraform (IaC). Maintain and improve the administration of each Cloud by promoting and assisting the global usage within the company. Analyze existent infrastructures, provide insight to optimize them and help deploy the changes. Skills Degree in Informatics Engineering, Computer Science or in similar areas 3 years of professional experience with at least one major cloud service provider. 1 or more cloud certifications. Experience with micro-service architectures on Kubernetes (Kubernetes Certification) is a plus. Proven experience with IaC practices and patterns – Terraform, Ansible, etc. Knowledge of modern information implementation methodologies and standards, especially in cloud environments. Excellent capacity to work autonomously or integrated in a team Proactivity and ability to adapt in a context in which priorities often change Developed sense of responsibility, oriented to customer solutions and associated improvements Fluent in English - written and spoken (mandatory) InnoWave gives equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor. InnoWave will not pay fees to any third-party agency or company that does not have a signed agreement, do not submit resumes/CV's directly. By answering to this job post, you consent the use of your data by InnoWave Group, for as long as necessary. We conduct regular data-cleansing and updating exercises to make sure the information we have is relevant and accurate. If you have any doubt or request to make relatively to your personal data, please send an e-mail.