.. using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience .. outros
GBS Master Data - Vendor Data StewardAre you looking for a career with purpose and dedicated to improving people’s well-being around the world? It’s an exciting time to be part of our collaborative inclusive team. Technology is transforming our business and our services. Come and join us on our journey to improve the well-being of millions through innovative products and technology solutions. Together we can make a difference! About The RoleGlobal Operational Services (GOPS) is a global unit with 1,900 employees, located in over 43 countries worldwide, that delivers sustainable business value to Essity and our customers, by driving group wide operational efficiencies through Global Business Services (GBS), Essity IT and Global Sourcing. A new era of collaborative partnering to satisfy the need to increase effectiveness of business support functions, requires us to look for employees ready to help build a new, strategic component for Essity for continued optimization of services and operational flexibility.Supports the GBS Master Data Services Vendor Master Team acting as a data steward for all Essity office sites and select production sites, resolving end user requests and/or issues with the creation and maintenance of Suppliers. This position would assist in special projects as needed, and will work to secure efficiency in the vendor creation process working with Master Data Coordinators, Global Procurement and Accounts Payable.What You Will DoSupport and execute the actions of the GBS Master Data Services Vendor Master Team which includes:Dispatch, track, report and resolve end user requests and/or issues in the Vendor Master processesAssist stakeholders in requests related to the creation of new suppliers or the update of existing suppliersSpecial projects as neededSecure input from other departments / stakeholders for accurate and timely resolution of issues;Contribute to process improvement projects and give input to central led projects;Interfaces with Global Procurement, Accounts Payable, Financial Services, Master Data and Controlling Departments;Provide end user training as needed.What You NeedAssociated or bachelor’s degree in Finance, Business, Procurement, or equivalent;Minimum 2 years’ experience in the role;Must be strategically agile in understanding business components and how they fit together;Flexible - readily adapts to change and new systems and/or methods;Excellent communication and collaboration skills;Delivers with quality and speed;Embrace and live our Beliefs and Behaviours - Care, Courage, Collaboration and Commitment;Preferred system experience – SAP, Ariba, and Office 365;Fluent in English - verbal and written.Who You AreAt Essity our ambition is to increase health and hygiene standards across the world. To do this we depend on motivated, competent, and high-performing employees.In order for us to support you to be the best you can be in this role, we need someone with well-developed knowledge and skills of the technologies used, and applications supported by the application team. You have proven technical aptitude in one or more application programming domains and possess strong problem-solving skills – that is being able to logically break down a problem into smaller manageable parts. As you will support internal customers and stakeholders, we see that you are customer oriented and with good stakeholder management ability. Being a team player with positive mindset is also a prerequisite for your collaboration cross-functionally.What We Can Offer YouAt Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards.Together, we are improving lives, every day.Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.