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German-speaking Customer Advisor in Athens Are you a troubleshooting person and your language is German? We offer you an exciting position with great benefits and career opportunities in sunny Greece. German-speaking Customer Advisor in Athens We are looking for German speakers to provide high-quality customer service for a leader in secure payments company in Europe. If you want to be part of the digital change, read on and apply! About the Company It is a global leader in secure payments and trusted transactions. They are at the forefront of the digital change that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Your Profile - German proficiency mandatory and fluent English (B2) - Strong focus on customer needs - Able to balance a customer-oriented and a results-driven approach - Strong communication, problem-solving, and active listening skills - Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Your responsibilities: - Identify customers' needs to diagnose and resolve problems - Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, refunds - Use a multichannel approach to speak with customers (voice, email, social media) - Cross and upsell additional products - Handle calls from customers who have ordered or bought product/s ️ Benefits: - Full-time position - Long-term contract - Competitive salary + bonus - Extra incentives and over-achievement bonus - Real growth opportunities to advance in your career - Relocation Package for candidates coming from abroad (Includes flight reimbursement, Hotel / Airbnb, transportation, restaurant, car rental, food shopping ticket) - Receive a bonus for referring your friends - Possibilities to grow inside the company Athens, Greece - Exciting career opportunities and a laid-back lifestyle await you in sunny Greece. - From stunning landscapes to rich culture and history, Greece has it all. - Enjoy a wallet-friendly lifestyle while thriving in the buzzing tourism industry and multinational companies. - Greek hospitality is unmatched, with welcoming locals and endless entertainment options. - Discover ancient ruins, breathtaking islands, and charming villages. - Party the night away in Mykonos or relax with a leisurely stroll through picturesque streets. - Experience the best of the Mediterranean with delicious cuisine and laid-back vibes. Apply now and begin a new life in Athens!