.. to tickets submitted virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer .. outros
CCNA, Cyber Security, IT-Infrastruktur, Netzwerktechnik, IT, Storage, Implementierung, Cloud Computing, MCSA, Informatik n-komm GmbH IT - Consultant:in Karlsruhe, Germany (hybrid) Employee Consulting, Engineering 45,000 € to 64,000 € / year n-komm GmbH is an innovative company based in Karlsruhe that specializes in IT solutions and cyber security. With a team of experts, we support our customers in protecting their digital resources and making their IT infrastructures secure and future-proof. Tasks Carrying out comprehensive IT infrastructure analyses to identify weaknesses and optimization potentials Advising customers on modern technologies and best practices in cloud computing and cybersecurity Development of individual IT infrastructure strategies and concepts for customers with a focus on scalability, security and efficiency Support with the implementation and integration of new IT infrastructure and cloud solutions Evaluation, selection and implementation of suitable cybersecurity tools and technologies Qualification Completed studies or comparable training in the field of computer science, information technology or related fields At least 3 years of professional experience in consulting or project management in the field of IT infrastructure, cloud technology or cybersecurity In-depth knowledge of server and storage solutions, cloud computing, network technologies and cybersecurity tools Experience in carrying out IT infrastructure analyses and assessments as well as creating IT strategies Team-oriented way of working and strong communication skills to understand customer requirements and offer customized solutions Certifications such as CCNA, CISSP, MCSA or comparable are an advantage Fluency in German and English Benefits Varied projects in a dynamic and innovative working environment Opportunities for personal and professional development Flexible working model (remote or on-site) Attractive salary package and great benefits If you are interested in working in a technology-oriented company with challenging projects and applying your knowledge and skills in the field of IT infrastructure, cloud technology and cybersecurity, please send us your complete application documents. We look forward to hearing from you! Contact person Alexander Kühn Recruiting Team