Italian Customer Support Agent (M/F) - Porto

  • Porto
  • Vertente Humana

Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you!

Vertente Humana is currently recruiting ITALIAN speakers for a renowned company located in Porto. Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.

Main responsibilities :

  • Identification of needs;
  • Clarify doubts or questions related to the electronic device (Diabetes)
  • Treatment of symptoms;
  • Back-office tasks.

What we are looking for :

  • Fluency in Italian, level C1 (Eliminatory);
  • Fluency in English, level B1 (mandatory);
  • Excellent verbal and written communication skills;
  • Good computer skills from the user's perspective (mandatory);
  • Ability to organize and prioritize;
  • Ability to work flexibly to business needs and under pressure;
  • Reside within a 30 km radius of Greater Porto.
  • Don't you live in Porto? Don't worry! We have a realocation plan that will help you in the process of moving to the beautiful city of Porto._

Work schedule :

  • Availability to work Monday to Sunday (24/7)

  • The schedules are rotating fortnightly; What we offer :

  • Relocation Package;

  • Employment contract;

  • Initial and continue training;

  • Multicultural environment;

  • Dynamic team;

  • Attractive salaries that match your skill set and language;

  • Work from Office in Porto.

Tipo de oferta : Full-time