.. possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with .. outros
Detalhe da FunçãoCom mais de 75 anos de história e crescimento, o Grupo Brodheim é hoje a mais importante empresa de moda e ótica em Portugal. Com a visão de ser a referência na gestão de retalho premium no mundo da moda e da ótica, é considerada uma das Melhores Empresas Para Trabalhar em Portugal, e o lugar onde tu queres estar! A missão de proporcionar a todos os nossos clientes e stakeholders, um serviço de excelência e uma experiência comercial e relacional única, é sentida e vivida todos os dias pelos nossos colaboradores que incorporam os nossos valores: ambição, sustentabilidade, credibilidade, empowerment e atitude.Veste a camisola da Guess, na nossa loja no Strada Outlet, em regime Full-time rotativo.A TUA MISSÃO: – Garantir uma experiência comercial de excelência – Garantir vendas – Assegurar as tarefas diárias da loja – Reportar diretamente ao Store ManagerQUE PERFIL PROCURAMOS? O candidato ideal terá o seguinte perfil: – Experiência no retalho, em marcas do mesmo segmento (preferencial) – Gosto por proporcionar uma experiência comercial excecional – Ótimas competências comunicacionais – Elevado perfil comercial – Foco no cumprimento de objetivos – Conhecimentos de inglês em contexto de vendas – Disponibilidade para realizar horários rotativos e flexÃveis – Carta de condução, viatura própria (requisito preferencial para deslocação para o shopping)O QUE TE OFERECEMOS: – Um ambiente de trabalho envolvente – Possibilidade de crescimento e progressão na carreira – Oportunidade de Formação especializada contÃnua – Incentivos mensais – Participação em ações de solidariedade social e ambiental – Protocolos e parcerias exclusivas para colaboradores do Grupo BrodheimSe reúnes os requisitos, esta vaga é para ti!
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