.. virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and .. outros
Overview KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 57 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is ranked by ENR in the Top 225 International Design Firms; in the Top 20 International PM/CM Firms; and by World Architecture as 50th largest global architecture firm and #1 Firm in the Middle East Region in their 2021 WAS 100 Survey.We invite you to join us.Our newest opportunity is for a talented HR Generalist, to join our award-winning team based in Lisbon, Portugal. Responsibilities We envisage success in this role to include:Supporting the end to end onboarding and offboarding procedures. Training and development management.Organizing team building activities. Providing HR data and information management.Providing Occupational Medicine management.Supporting the Payroll process.Providing the HR inquiries management. Supporting all the employee life-cycle tasks according to the needs. Qualifications To be successful in this dynamic opportunity, we envisage that you will bring a minimum of 3 years of experience in similar role with a Bachelor's degree in Psychology, Education or Human Resources Management or equivalent.Knowledge of Portugal Labor law.Excellent English communication skills both verbal and written with the ability to effectively interact at all levels.Proficient in using Microsoft Office Applications and HR Management Systems.Highly flexible and adaptable to various situations.KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work. We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.