.. through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business .. outros
Enquanto Assistente Administrativo (M/F), terá como principais responsabilidades : Atualizar controlos de gestão: operacionais; recursos;
- Emissão e classificação de faturas no programa SAGE X3;
- Apoiar a área técnica de compras por meio de preenchimento dos mapas propostos e contacto com os fornecedores;
- Automatização de tarefas com o Excel.
Para assumir esta função, deverá ter :
- Ensino Secundário;
- Sólidos conhecimentos em Excel e Power BI, e nas ferramentas do Office (Outlook, Teams, Word, PowerPoint);
- Boas capacidades de comunicação e relacionamento interpessoal;
- Conhecimentos em Selenium Basic e VBA (Visual Basic for Applications) (preferencial);
- Vontade de abraçar um novo desafio num grupo sólido.
Agarre esta oportunidade e junte-se à equipa!
Tipo de oferta : Integral/Full-time
Horário de trabalho:
- PerÃodo diário
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