Contact Center Ass. (M/F) - Languages - Lisbon

  • Lisboa
  • Beira Labor, Sa

Customer Characterization : Do you have a good knowledge of French, Dutch, German and English and are you looking for a job in Braga? Would you like to work on projects related to tourism, travel, banking, food and others? Grab the opportunity!

BL CONSULTING is looking for CONTACT CENTER ASSISTANT (M/F) for the Lisbon region, for a nationally and internationally renowned client company that operates in the Contact Center sector.

Description of functions :

  • Ensure excellent customer service;
  • Respond appropriately to situations presented by the customer and escalate problems to higher levels of support, as defined and documented;
  • Perform BackOffice functions;
  • Tasks inherent to the function.

Requirements :

  • Fluency in French, Dutch, German and/or English;
  • Experience in customer support, technical support, BackOffice and/or sales;
  • Good communication and argumentation skills;
  • Good computer skills;
  • Team spirit and active listening;
  • Flexibility, empathy and diplomacy;
  • Residence and/or ease of travel to Lisbon.

Offer :

  • Employment contract directly with the client;
  • Projection and evolution of professional career within the organization;
  • Attractive benefit package with possibility of evolution.

Tipo de oferta : Full-time