.. teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures .. outros
Oeiras l Medical Advisor | Maternity Cover | Immediate availability Your new company Pharmaceutical company is recruiting a Medical Advisor to cover a maternity leave! Your new role - Country interface and feedback loop between sales & marketing teams and MCO medical affairs; - Ascertainment of compliance with local legal requirements; - Endorses also role of MSL when applicable; - Delivers the medical and medical marketing expertise related to rare diseases, rare blood disorders and oncology disorders to external audiences; - Development of medical programs to contribute to optional care and health outcomes for patients with these therapeutic needs; - Identifies and addresses all issues to hinder the optimal care for patients. Translates data into concepts and conceptual frameworks; - Act as local medical point of contact; - Ascertains the compliance with local legal requirements of internal/external product communication; - Upon request, provides local content and provides medical training; - Continuous medical education; - Points out need for local content adaptation in market access documents and participates in local meetings; - Coordinates compassionate use and post-launch free drug access programs; - Coordinate clinical studies in the pipeline with the clinical studies unit; - Operates as a customer-facing medical advisor to local key opinion leaders, and key local actors in healthcare provision; - Invites KOL to participate in local and/or MCO activities; - Coordinates local advisory boards, local insights gathering and other medical projects; - Ensures local interface and feedback loop between sales and marketing teams and MCO medical affairs. What you need to succeed Science Degree; Experience in Rare Diseases and Medical Affairs as a preferred expertise; Proeficient English; Proeficient Portuguese; Knowledge in Spanish; Excellent skills in communication; Excellent networker and builder of relationships. What the company can offer you Salary adequate to the position plus food allowance. Work with an internationally recognized company in Medical Advisor area. License 354 Next steps In case this isn\'t quite what you\'re looking for, contact us to speak about other career opportunities, always in strict confidence. 1031395 Salary adequate to the position