.. of Lisbon!* * Working schedule: 24/7: *5 days a week - 40h/week for full-time employment* * Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; * Private health insurance (in addition to standard insurance) * 22 days of paid vacation per year · *Competitive salary and remuneration .. outros
O Grupo Reditus, especialista em Tecnologia de Informação e Serviços de Outsourcing, está a crescer a sua equipa para um prestigiado cliente multinacional.
Estamos a selecionar um técnico de helpdesk para prestar suporte remoto a utilizadores espalhados por vários paÃses do mundo.
O suporte é efetuado em inglês.
Requisitos :
- Licenciatura em Engenharia de Computação ou experiência similar;
- Fluência escrita e oral em Inglês (obrigatório);
- Experiência comprovada como técnico de service desk ou noutra função de suporte ao utilizador;
- Experiência na utilização de ferramentas de ticketing (EasyVista ou ServiceNow, etc.);
- Disponibilidade para trabalhar de segunda a sexta das 09h à s18h;
- Bom conhecimento de sistemas de posto de trabalho, dispositivos móveis e de outros produtos tecnológicos;
- Conhecimento na administração/utilização/instalação/manutenção de microcomputadores com tecnologia Microsoft Windows e Microsoft Office;
- Conhecimentos de Intune (MDM, SCCM) e Power BI - (preferencial);
- Preferencialmente com conhecimentos em plataformas de serviços cloud (AWS, Azure);
- Capacidade de diagnóstico e de resolução de problemas técnicos básicos.
Vantagens :
- Inclusão em equipa multidisciplinar em empresa multinacional;
- Programa de formação nas plataformas, ferramentas e processos do Cliente;
- Evolução na carreira;
- Remuneração em função da experiência demonstrada.
Local de Trabalho : Lisboa (Centro)
Venha fazer parte desta equipa para crescermos juntos!
Tipo de oferta : Integral/Full-time
Horário de trabalho:
- Turno de 8 horas
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