.. empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact .. outros
Our dedication to excellence and innovation has propelled us to the forefront of our industry, and we are committed to fostering a collaborative and inclusive work environment for our employees. Currently, we are seeking a talented and experienced individual to join our finance team as an Italian-Speaking Accounts Receivable Representative in our office located in the vibrant city of Lisbon. Job Summary:As an Italian-Speaking Accounts Receivable Representative, you will play a pivotal role in managing our accounts receivable process and ensuring timely collection of outstanding balances. You will be responsible for invoicing customers, reconciling accounts, and addressing inquiries and issues related to billing and payments. The ideal candidate will possess strong communication skills in Italian, exceptional attention to detail, and a proven track record of success in accounts receivable. Key Responsibilities: Generate and distribute invoices to customers accurately and in a timely manner Monitor accounts receivable aging reports and follow up on past due balances Communicate with customers in Italian to address inquiries, resolve disputes, and facilitate timely payments Reconcile customer accounts and investigate discrepancies or issues as needed Collaborate with internal stakeholders, including sales and customer service teams, to resolve billing-related issues and ensure customer satisfaction Process payments received from customers and apply them to the appropriate accounts Prepare and distribute regular reports on accounts receivable aging and collection activities Assist with month-end closing activities and provide support for audits as required Identify opportunities for process improvements and efficiency gains within the accounts receivable function Qualifications: Fluency in Italian is required, both written and verbal Minimum of 2 years of experience in accounts receivable or related field Strong understanding of accounting principles and practices Proficiency in Microsoft Office suite, particularly Excel Excellent communication and interpersonal skills Detail-oriented with strong analytical and problem-solving abilities Ability to work effectively both independently and as part of a team Bachelor’s degree in Accounting, Finance, or related field preferred Benefits: Competitive salary package commensurate with experience Comprehensive health and life insurance coverage Opportunities for career growth and advancement within the organization Supportive and collaborative work environment Access to ongoing training and professional development programs Employee assistance program and wellness initiatives Convenient location in the heart of Lisbon, with easy access to public transportation and amenities Join our team and contribute to our continued success as a market leader in our industry. If you are a motivated and experienced professional with a passion for finance and a dedication to customer service excellence, we encourage you to apply for this exciting opportunity. Take the next step in your career journey with us – apply now!