.. through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business .. outros
O que procuramos? Formação superior na área de Gestão de Informação, Informática de Gestão, Gestão ou similar; Experiência mÃnima de 2 anos em Power BI ou outros sistemas de BI; Experiência em linguagem DAX; query’s SQL; Conhecimentos sólidos de Excel; Capacidade analÃtica e sentido crÃtico; Forte orientação para o negócio e para os resultados; EspÃrito de iniciativa e proatividade; Às nossas equipas oferecemos: Integração numa empresa de dimensão internacional que cresce diariamente; Formação constante nas mais recentes e inovadoras tecnologias – Prime Academy; Acompanhamento e progressão de carreira. Envia o teu CV para e junta-te à equipa Prime!
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