.. at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other .. outros
Função: -Acompanhamento remoto de todas as intervenções do field service;-Garantir a qualidade de entrega dos serviços ao cliente;-Cadastro dos equipamentos e colocação em monitorização;-Troubleshooting.Perfil:- Formação técnica em Informática, Redes ou similar;- Conhecimentos técnicos na área de Routing e Switching (CCNA preferencial);- Capacidade para registar e acompanhar os incidentes e todos os dados;- Conhecimento de protocolos de redes;- Conhecimento no field service;- Capacidade de comunicação/exposição;- Capacidade para trabalhar em equipa.Oferecemos:- Acompanhamento personalizado focado na gestão de carreira;- Formação e Certificação contÃnua e personalizada, através do nosso Learning Center;- Solidez, Confiança e Crescimento;- Pacote salarial com benefÃcios competitivo.
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OlivaisUberHoje
.. at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other .. outros
AlvaladeUberHoje
.. at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other .. outros
Beato antónioUberHoje
.. at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other .. outros
Santos-o-velhoUberHoje
.. at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other .. outros
BenficaUberHoje
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LisboaUberHoje
.. empathy - You have a deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative ways Strong written and verbal communication skills - You are an effective communicator and listener, and you adapt easily to varied communication methods Collaboration .. outros
LisboaUberHoje
.. are motivated by a challenge, and you approach problems with a positive attitude Desire to learn - You're a highly motivated self-starter with an eagerness to learn and grow, and you are receptive to feedback High flexibility - When the only constant is change, you're ready to roll with the punches Bonus .. outros
Santos-o-velhoUberHoje
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Beato antónioUberHoje
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AlvaladeUberHoje
.. are motivated by a challenge, and you approach problems with a positive attitude Desire to learn - You're a highly motivated self-starter with an eagerness to learn and grow, and you are receptive to feedback High flexibility - When the only constant is change, you're ready to roll with the punches Bonus .. outros
BenficaUberHoje
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OlivaisUberHoje
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LisboaUberHoje
.. and master multiple applications and resources including contact management systems and knowledge bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer .. outros
BenficaUberHoje
.. and master multiple applications and resources including contact management systems and knowledge bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer .. outros
AlvaladeUberHoje
.. and master multiple applications and resources including contact management systems and knowledge bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer .. outros
Santos-o-velhoUberHoje
.. and master multiple applications and resources including contact management systems and knowledge bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer .. outros
Beato antónioUberHoje
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OlivaisUberHoje
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LisboaUberHoje
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LisboaUberHoje
.. (typing, quickly navigating between various tools) Exceptional reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues Passion for helping others and creating support experiences that exceed users' expectations Ability to troubleshoot .. outros
Santos-o-velhoUberHoje
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AlvaladeUberHoje
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BenficaUberHoje
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OlivaisUberHoje
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AlvaladeUberHoje
.. (typing, quickly navigating between various tools) Exceptional reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues Passion for helping others and creating support experiences that exceed users' expectations Ability to troubleshoot .. outros
Beato antónioUberHoje
.. (typing, quickly navigating between various tools) Exceptional reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues Passion for helping others and creating support experiences that exceed users' expectations Ability to troubleshoot .. outros
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Santos-o-velhoUberHoje
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