Long Tail Account Management Intern (They/She/He)

  • Lisboa
  • Glovo
If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.What makes our ride unique? Our culture and strong values. We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! We work with high intensity and have fun along the way. We also celebrate the wins (a lot!). We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. Our career development philosophy. We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! We embrace opportunities to move the needle and make an impact beyond our scope. Our commitment to being a force for good. Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. We invest in doing good by dedicating time and resources into social and environmental initiatives. We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities. We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.YOUR MISSIONAs an Account Manager Trainee, you will play a key role in the Glovo Account management team in the Long Tail Segment. You will be directly responsible for impacting our partners to make them grow, sell assets and improve user UX.THE JOURNEY Draw and execute plans, making partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).Evaluate, follow up and build reports of portfolio and KPIs periodically. Take actions to reach goals and company/team objectives. Strong business acumen and know how to negotiate big marketing campaigns with food partners. Problem solving attitude with fast thinking decision making. Developed communication and commercial skills. Get feedback from our stores and translate it into process improvementsMaintain good relationship between Glovo and our partnersContact >20 Partners / day to help them improve their presence on the AppForecast and track key account metricsCold Calling is required at timesWork closely with all the departments within Glovo Portugal organization and occasionally globally on temporary projects WHAT YOU WILL BRING TO THE RIDE Availability for 6 months full-time internship with the possibility of extending it to 1 yearWork experience in a sales or marketing field it’s a plus but not mandatory (however a natural Commercial profile is)Strong Communication skillsHigh level of resilience and some data-driven skillsGood skills in MS Office, Looker and Salesforce is a plusProficiency in Portuguese and English is mandatoryImmediate availability is a plus Individuals representing diverse profiles, encompassing various , ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.We believe driven talent deserves: Top-notch private health insurance to keep you at your peak. Monthly Glovo credit to satisfy your cravings! Discounted gym memberships to keep you energized.️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! Online therapy and wellbeing benefits to ensure your mental well-being. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our and check out our and !