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Na ManpowerGroup, líder mundial em serviços de Recursos Humanos, estamos a recrutar Assistentes de Apoio ao Cliente (M/F), para a equipa de contact center de uma empresa nossa cliente, reconhecida no sector das Energias.
O Assistente de Apoio ao Cliente terá como principais desafios :
- Atendimento telefónico, para o esclarecimento de dúvidas e/ou questões;
- Organização e suporte à faturação;
- Registo de leituras em sistema;
- Resposta ao cliente por via do canal escrito.
Procuramos :
-
Habilitações literárias - 12º Ano (preferencial);
-
Excelente capacidade de comunicação;
-
Gosto pelo atendimento ao cliente;
-
Sentido de responsabilidade e organização; Oferta :
-
Contrato de Trabalho num projeto estável com possibilidade real de progressão profissional;
-
Ordenador base + subsídio de alimentação + SF e SN;
-
Prémios mensais atrativos relativos à qualidade e quantidade do atendimento;
-
Formação inicial e contínua para desenvolvimento e progressão de carreira.
Horário :
- Das 12h00 às 21h00 (2ª a 6ª);
- Folgas fixas ao fim-de-semana e feriados; Local de Trabalho : Lisboa - Centro Empresarial Torres de Lisboa
Tipo de oferta : Período Integral, Integral/Full-time
Benefícios :
- Cartão/Ticket refeição
Horário de trabalho:
- Turno de 8 horas
Tipos de pagamento complementares:
- Bónus de performance
- Décimo terceiro salário
- Hora extra
- Subsídio de Natal
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