.. using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience .. outros
Talent Acquisition AdministratorLisbon, Portugal.Competitive salary and benefitsAt AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. Becoming a more agile and creative company means building a dynamic, inspiring culture where we celebrate diversity, bold thinking, are curious, creative, and open to new insights and ways of working. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you’re our kind of person.Talent Acquisition helps to deliver AstraZeneca’s ambitious business strategy through recruiting the best-in-class talent to meet the growing needs and ambitious goals of the business.We are passionate about delivering a truly unique candidate experience and have built our in-house team with that as our primary focus.As the HR Talent Acquisition Administrator, you’ll be customer service oriented and provide support across our core workforce administration and recruitment administration activities within the Portuguese market. Responsibilities: Scheduling job interviews with candidates, manage calendars, update and coordinate all interview logistics. Creating employment contracts, offer letters and all the necessary documentation required for hire.Managing all candidate communications including candidate queries.Providing administrative support to talent acquisition partners and hiring managers through the recruitment processUsing the HR knowledge base and internal work instructions to ensure that processes are executed correctly, and stakeholder guidance is provided in an effective and consistent manner.Performing data quality checks on employee data in Workday, manage the list of errors, discover data gaps and collaborate closely with the relevant stakeholders to rectify the data where applicable.Working with Talent Acquisition teams to execute new hire data entry processes, including externally managed resource data entry/tracking requirements as required.Look for opportunities to improve process execution and technology usage, working with hiring/Recruitment Global Process Owner (GPO) to prioritise and implement improvements.Supporting the expanded provision of HR Services from offshore teams by building customer trust in the Regional HR Centre’s ability to deliver and support the incorporation of new services and countries/customers.Critical criteria: Experience supporting HR processes and transactions. Keen attention to detail and focus on data accuracy. Understanding of common HR and service centre enabling technologies – i.e., case management, telephony, and online user portals Able to communicate fluently in English and Spanish/Portuguese.Demonstrable ability to manage competing priorities efficiently.Ability to prioritize workload within a matrixed team environment.Enjoys working as part of a lively and hard-working team.Proficient in Microsoft applications.Excellent communication, organisation and interpersonal skills.Proven ability to work with confidential data.Ability to think analytically and effectively problem solve using creative solutions.Flexibility and resourcefulness to change.Desirable criteria: Experience of working in a Talent Acquisition or HR team.HR qualification.Workday experience.Experience of working in a matrix environment At AstraZeneca, we 're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and ignite your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare!When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.Date Posted09-abr.-2024Closing Date30-mai.-2024