.. possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with .. outros
F贸rum Selec莽茫o is looking for a Product Management (M/F) for a corporate banking client.
Main activities:
- Formalization of required documentation;
- Implementation of a communication plan (for internal and external clients);
- Participating in the migration strategy (organization, securing the processes, reporting strategy);
- Running the cash community: leading the calls + minutes
- Contributing to the training / BAU support and take part of the data quality controls solutions.
Profile :
- Strong Data Quality generator;
- Demonstrable experience in project management or product development roles;
- Able to work autonomously and use initiative where appropriate;
- Organized and able to meet deadlines;
- Good communication and interpersonal skills to build strong relationships with several internal stakeholders;
- Strong analytical skills;
- Knowledge of Cash Management and BPSS systems.
- Availability for a 12 months project
Schedule:
- 8h daily, between 9.00 am and 6.00 pm
Conditions:
- Salary conditions will be presented in the interview.
To apply, with the reference "Product"
Tipo de oferta : Full-time
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