Customer Support with Ukrainian

Efficient and fast online recruitment process :

• We do NOT require previous experience , we will teach you everything
• Work in Lisbon, Portugal

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. They create inclusive and differentiated teams of experts providing help for customers across many other professional domains.

About the project : Provide services for Ukrainian-speaking clients of a social media and social networking service. As of December 2022, the company claimed 3 billion monthly active users. It was the most downloaded mobile app of the 2010s.

What you will be doing :

• Provide pre
• and post-sales support for all self-service products;
• Provide product and tool support to improve clients’ experience;
• Identify trends and solve problems facing multiple SMB clients.

Requirements :

• Fluency in Ukrainian(must be at least C1 )

• Communicative level of English ( at least B2 )

• You live in Lisbon or you are ready to relocate :

• Ability to communicate clearly and effectively

What we offer

• Base salary without accommodation - 1227€ Gross per month :

• Access to discounted accommodation

CONTRACT :

• Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
• Private health insurance after contract signature (additionally to the standard insurance).

FOR INTERNATIONAL CANDIDATES :

• Airport pick-up and administrative assistance with your registration in Portugal;
• Reimbursement of your initial flight expenses after 9 months of successful integration;
• Free Portuguese lessons, sports activities, cooking lessons and much more!!
• Interested in a new adventure? - APPLY TODAY to start your new job!_